FAQ

A Helpful Guide to Everything About Our Creams, Ingredients, and How to Use Them.

  1. What makes Evergreen Fundamentals creams different from other skincare brands?

    Our creams are 100% natural, vegan, and formulated by Dr Bruce Stafford, a Master Herbalist with decades of experience. We combine Chinese and Western herbal wisdom to deeply nourish and rejuvenate mature skin—especially for women aged 40+.

  2. Are your products suitable for sensitive skin?

    Yes! Our creams are free from parabens, sulphates, artificial colors, fragrances, and animal testing. We use gentle, high-quality herbs that soothe and nourish even the most sensitive skin.

  3. Where are your creams made?

    All of our products are handcrafted in Bairnsdale, using only premium, natural ingredients.

  4. What are the main ingredients in your creams?
    • Day Cream: Rosehips, Pomegranate, Calendula, Paeonia, Gotu Kola

    • Night Cream: Also includes Withania

    • Hand Cream: Dong Quai, Cinnamon, Oats, Lavender

    • Redness Cream: Maritime Pine, Rosehips, Green Tea
      See individual product pages for full ingredient info.

  5. Are your products vegan and cruelty-free?

    Absolutely. Every product is 100% vegan and never tested on animals.

  6. Who are your creams best for?

    We created our range especially for women aged 40+ looking to restore moisture, comfort, and radiance to dry or dull skin.

  7. How do I use the creams for best results?

    Day Cream: apply a small amount to clean skin in the morning .  Night Cream apply a small amount to your face and neck at night.  Hand Cream: Apply to hands at least twice a day or as often as required. Our creams are rich—a little goes a long way!

  1. Can I use your creams with other skincare products?

    Yes! They pair well with other natural, gentle skincare products. We recommend doing a patch test before trying any new routine.

  2. How long will a jar last me?

    With regular daily use, a jar typically lasts 2–3 months, depending on usage. We recommend to use within 6 months of opening.  Unopened, the cream is good for 18 months.

  3. How can I purchase your creams?

    Buy dropping in to Evergreen Natural Health at 2 Evelyn Street, Bairnsdale

  4. Do your creams have a smell?
    • They have a subtle, herbal scent from the high-quality natural ingredients—fresh, mild, and never overpowering.

  5. What if I have more questions?

    We’re always here for you! Please email us or message us on Facebook or Instagram. Your skin journey matters to us.

  6. How do your creams feel?

    They feel rich, nourishing, and silky—never greasy. They absorb beautifully and leave your skin feeling soft, hydrated, and smooth.

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